I can't say enough about my experience with Theraplatform. On the basic side of things - the software is easy and user friendly. The video conferencing is excellent and the ability to share resources and the interactive screen make Telehealth a rich experience. On the more in depth side of things - I have had a great experience utilizing the billing options. You can create invoices, claims, and submit claims. After adding insurers you can enroll for ERA's and then the payments, deductibles, cop-pay or co-insurance due post automatically. On the support side of things - I have had amazing support whenever I get stuck. First line is watching the tutorial videos that walk you clearly through navigating the EHR. Next are the help articles, and then there is the ability to contact help services. The support staff is available for zoom calls to help with problems. I am a solo practitioner and as such have needed help understanding some administrative things and Theraplatform has always been there to support. I've been with Theraplatform for 4 years now and will be with them as long as I am a practicing clinician.

There is seriously no better platform out there! Easy to use, fully integrated on the website, syncs to your personal schedule, provides super bills, the list goes on and on.

I have been using Theraplatform for more than 6 months now.  It is the only program I have found that effectively manages, schedules, and documents groups. This is the reason I chose to contract with Theraplatform.  As I learn more about the system I am consistently impressed with the ongoing capability.  This program helps my staff document effectively and in a timely manner.  The programmers have worked to help make the program usable for me.  

Overall: It's a relief! Made the worst part of private practice 1000x easier! Pros: I'm not a computer/billing pro, but this system has made the part of my practice that was burdensome, so easy! Once it's up and running, scheduling and billing is quick and easy. If I need any help, it's readily available and very helpful.

Overall: Easy to use. The telehealth functions are flawless, the tutorials make learning easy, the price is excellent. Love it. Pros: Ease of billing, scheduling, and claim submission. EOB come into system and are easy to find.

I've been using it for several years and it has worked tremendously well for me. I love Theraplatform. It's easy to use. But today I had the best customer service.[SENSITIVE CONTENT]jumped on a zoom link with me, spent quite a bit of time trouble shooting until he finally figured out the my new internet service was the root of the problem. But he got it all fixed. Great service.

"You can’t go wrong with Theraplatform " Overall: Excellent experience, great feedback from my employees, easy to use Pros: Very user friendly, amazing customer support, and comprehensive customer platform

I have been so appreciative and impressed by the quick responses to my questions. I am starting to learn about additional resources and ways to use TheraPlatform to work with my clients. I ask a lot of questions and the responses have been prompt, helpful. Most of all I have never felt as though I have asked a foolish question. Thank you! p.s. I'm not quite sure how to rate the experience the numbers just pop up. I'm hoping that the 5 is a high score. I could not go any higher.

When New York approved teletherapy for Preschool students I had to quickly learn how to do it. I ended up choosing TheraPlatform and loved it. It has articulation and language games built in that are so easy to use. It was easy to collect data with them. I was also able to screen share and use my Boom Learning cards. I loved the interactive white board and the fact that I could upload and store my own pdfs and You tube videos. It made switching to teletherapy very easy. Well worth the money.

I have so many wonderful things to say about TheraPlatform. I am a Licensed Mental Health Counselor who just launched my own practice. The most daunting task for me was thinking of a company that offers a-z with regards to seeing your Clients on their platform, having the clients able to schedule appointments, accept credit card payments, do billing, and much more … I am so happy, relieved, and excited. I am going with TheraPlatform for sure to handle all of my needs. Last but not least their pricing is awesome. This company does the most out of all platforms I have seen and they do it for the lowest cost. If you are debating if you should take the plunge or not take it you wont regret it. Thank you TheraPlatform!!!!

I am a Licensed Mental Health Counselor and am grateful for having TheraPlatform as my Practice's Management Software. I have had it for over a year and am VERY SATISFIED.
TheraPlatform is easy to use. Its several different features, including but limited to tele-health, claims submission, hundreds of different types of forms, therapeutic games and a lot more offer both me and my clients opportunities to engage in therapy creatively and professionally. My clients, all of them, LOVE it! And I am simply PASSIONATE about it. Thanks TheraPlatform staff and creators for the wonderful platform!

Everything is working as advertised. Every once in a while there is a glitch in one of the internal apps but it usually works itself out. I would like to see the option to add apps to theraplatform. That would make it really great but I am not sure that can happen. Otherwise, I love the app!!

The support staff at Theraplatform is very responsive. Anytime I have had difficulty with anything on the program the support staff has responded within a day to help me solve the problem. The staff is always professional and courteous. The people who design the program also take feedback seriously about ways to improve the responsiveness of the software.

I highly recommend Theraplatform. Due to the COVID 19 pandemic my practice had to quickly shift gears and move to virtual therapy. Theraplatform has made this transition so easy. Their built in therapy materials are varied for different clients and well organized.

I spent a lot of time searching for the "right" EMR. TheraPlatform has been the best of all worlds! Reasonably priced, effective HIPAA compliant teletherapy, included materials if desired, intuitive charting options, and available in-system billing through stripe. Currently I'm taking advantage of the systems ability to generate invoices and Superbills automatically. This EMR is really helping me to run my speech pathology practice more smoothly!

Easy to use platform. I really appreciate the ability to save resources that are easy to access when working with clients. Outstanding customer service and quick response with all questions.

This has been a great resource and tool for me to use in my private practice. I like all the new features being added, as well. The patients have responded well to the interface.

I am a sole mental health practitioner specializing in medical and rehabilitation psychotherapy seeing through TheraPlatform patients in the United States England and Israel from my home in Israel. I'm pleased with all aspects of TheraPlatform: its ease of use, multiple features such as scheduling and billing, and especially technical support. New challenges occasionally arise beyond my technical skill level, or glitches, and they are readily and effectively addressed by technical support in a supportive, friendly and effective manner. Most importantly, my patients are pleased! It's easy for them to access and use.

The platform is very user friendly. I love that I have all my resources immediately available.

They are very responsive and listen to the user and do what they can to resolve issues. Good product and fair price.

We love using Theraplatform, we have been using it since January of 2020, it is very user friendly, it is a one stop all, it has documentation, ability to bill insurance, charge clients, conduct video sessions, send consent forms. We literally don't need any other tools to support our practice. Also customer support is amazing, they take feedback from the providers and create features based on it.

Theraplatform is the best EMR system for a therapist who has no prior experience. It has expansion features, which you can easily build into your account. I have been using Theraplatform as a sole provider for a caseload of approximately 25 clients. It is intuitive, color-coded and the customer support is amazing. The cost is very affordable. You get a free 30 day trial membership. There is so much versatility for scheduling, session notes, invoicing, and billing. You can generate Superbills, link email reminders to clients, etc.

TheraPlatform has been wonderful for my small business.  It meets my needs and makes it easy for me to invoice my clients and keep good records. The pricing affordable. The tech support is wonderful and I always get my questions answered. They have a lot of videos and help features available to learn their system.  I love that I have access to HIPPA-compliant video conferencing through this EMR.

I believe this has been one of my best business decisions, as the platform provides for appointment scheduling with reminders, virtual appointments, EHR, creating and sending invoices, and billing both clients and insurance companies, including Medicare. I highly recommend this product. The system works seamlessly from writing notes, creating invoices, and billing clients and insurance providers, including Medicare. Support is easy to access, prompt, and generally solves any problems experienced.

Overall: I am very pleased, and recommend you to other therapists all the time! Pros: The video quality is very good. Customer service is very responsive. It's a very user-friendly platform.

I feel safe knowing it's HIPAA-compliant. Tutorials made a big difference in my learning curve and it's always reliable. I can use it on my phone, laptop, or desktop. I hope to learn to use more of the features moving forward. Pros: Scheduling is so easy. I can do it on the fly if a client needs to come in or change their day. I also like that I can store clients' documentation online. A big plus is the reliability. I seldom have technical issues with the application. One of my clients sends me links to articles within the context of our session. It's a nice feature to exchange messages. Also, I feel very safe using it. I started during COVID and it took very little time to adapt.

"THERAPlatform is great for our private practice" Overall: My overall experience with THERAPlatform has been a great experience. When I have needed assistance, I was provided with the information to resolve my issue. The new feature of the waiting list is wonderful, and it is useful for our private practice. Pros: The Therapy games and apps are perfect for our speech therapy private practice.

We are a speech therapy and early intervention company. We have used TheraPlatform for the past 2 years with our private practice! We have used it with up to 4 therapists and for observing new therapists during COVID. We've appreciated the convenience of the service very much. Pros: We especially have liked the apps and games to play with our older clients. On the administrative side, the automatic email invite feature when scheduling clients and making changes to appointments has been very convenient. It's simple to onboard clients and therapists when you need to add people in either category. Parents of clients have also let us know that they appreciate the email reminders. Their help desk has been responsive within 24 hours of questions or concerns, and their FAQ/Tutorial pages are also very helpful. Thank you TheraPlatform for this great service!

Great platform for therapy practice. Excellent customer service, easy interface, helpful ways to interface with clients, cost effective.

Overall excellent experience with TheraPlatform It is user-friendly, and so easy to use. One of the best features is the exceptional customer service. Questions are answered almost immediately with clarity and effort.

I needed an easy to use program that I could learn quickly. TheraPlatform responded immediately when I needed help. The ease of use and all the features were just what I needed. Pros: When New York approved teletherapy for Preschool students I had to quickly learn how to do it. I ended up choosing TheraPlatform and loved it. It has articulation and language games built in that are so easy to use. It was easy to collect data with them. I was also able to screen share and use my Boom Learning cards. I loved the interactive white board and the fact that I could upload and store my own pdfs and You tube videos. It made switching to teletherapy very easy. Well worth the money.

"Great Platform at an Affordable Price." I've been extremely pleased with TheraPlatform. It has all the features that I need for my online private practice and more.TheraPlatform is easy to navigate for me as well as for my clients.

Could not be happier. Definitely worth the price and the price is not that expensive. Pros: Easily to use and incorporate. Everything from the apps to the billing and the automatic reminders. Seriously the best platform around.

"TheraPlatform is the most useful, easy to use platform for telepractice on the marketplace." Pros: Most companies offering telepractice use "bare bones" software, like Zoom, and therapists are forced to use links to websites or their own materials. TheraPlatform offers specific research-based activities tailored for the needs of various types of clients.

Great. It is user friendly. If I have questions, I can ask IT.

This is the best teletherapy platform that I have seen, yet! Pros: I absolutely loved the fact that the apps were interactive! It helped to keep the client engaged in the therapy process!

"It was my very best option for my small private practice. " Pros: The software does not require much effort from the clients or the therapist. It is user friendly.

I really enjoy TheraPlatform. It has pretty much everything I need as an adult speech therapy provider. The platform has room for improvement, but I really like how easy tech support is and that they listen to their clients. Typically when a complaint is made or a request for a new feature is mentioned, it goes up the pipe line and usually integrated into the already great system.

I've truly enjoyed working in TheraPlatform. It's allowed me to continue to provide treatment to my clients. I've had very few problems with the platform, and even then, they were resolved so quickly and professionally. Thank you!

Wonderful customer service with excellent response times.